There is this bc making the rounds on Whatsapp about Nokia. The message starts out along the lines of:
Nokia CEO ended his speech saying this “we didn’t do anything wrong, but somehow, we lost”.
During the press conference to announce NOKIA being acquired by Microsoft, Nokia CEO ended his speech saying this “we didn’t do anything wrong, but somehow, we lost”. Upon saying that, all his management team, himself included, teared sadly.
The message then goes on to list “lessons you can learn”.
I personally followed the Nokia story for many years before they finally sold off their handset division to Microsoft (Read that carefully, handset division! There is still a tech company named Nokia that is working on many other things including development of 5G connectivity). I have enough information to comment.
My comments on this whole “we didn’t do anything wrong, but somehow, we lost” stuff is this: Nokia actually did everything wrong and when they finally accepted failure, it did not surprise anybody.
Over the years, Nokia ruled the handset business, their area of expertise was hardware design. Nokia built the strongest handsets in the market, nobody could compete with Nokia on hardware grounds. However, as a tech commenter explained the problem: “When you see a Nokia product, you love it and want to have it, but once you switch it on, you feel like smashing it against the wall”
The Nokia software sucked.
Sucked as in sucked!
Their operating system was not end-user friendly at all! The multitasking left much to be desired, there were known bugs in the product at every turn. Did Nokia really didn’t do anything wrong?
Then, the social race started, BlackBerry had BBM and Nokia started losing grounds to BlackBerry, yet they didnt make the obvious move of acquiring one of the thousands chatting apps that were coming up and integrate it with their various devices. Nokia could have bought Whatsapp before Facebook did, if only the CEO was actually thinking. They did nothing… Or what exactly stopped Nokia from cloning BBM? Did Nokia really didn’t do anything wrong?
Finally, when Nokia decided it needed to get a third party software to run on its phone, they picked the most curious option. They decided they would ONLY build devices for WIndows Phone!
This move was a shocker!
This was at a time that iOS and Android were already established in the market. This what at a time that Windows Phone was just looking for hardware partners. Samsung, at that time was building devices for various operating systems; they had Android devices, Bada devices and I think they were working on “Tizen” at that time too.
Nokia picked ONE platform, Windows Phone!
Why on earth did Nokia sell its soul to Microsoft?? Did Nokia really didn’t do anything wrong?
Nokia excelled (and still excels) in making powerful hardware, but they picked a terrible software platform to run on (after years of ignoring the problem). When they finally sold off their handset division to Microsoft and bundled off the CEO to Microsoft in the same deal, nobody was surprised.
Did Nokia really didn’t do anything wrong?
They actually did everything wrong and nobody was surprised they failed.
I strongly recommend you read this article: Nokia Under Elop – His 3 Years: Performance Review – Worst CEO of All Time – All the Facts
Before you can start your own company, it is essential that you know how things works. Frankly, there is no better way to learn how to start something unless you work for someone first and learn the ropes.
Sure, you can go ahead right now and start something, but then chances of failing are much higher and it all just leads to a big mess.
Experience is the best teacher, but it is only the experiences you survive that can teach you. You may be badly burned and scarred for life. It is way better to learn from the experiences of a master.
The best kind of education is not the type we get from reading books or attending seminars. Those ones rarely equip us with the hands-on knowledge we really need to get things done.
If you are not in a hurry to start something, you will be able to develop serious capacity and expertise to handle any challenge that comes up.
Mentorship and Apprenticeship are 2 concepts I never get tired of advocating for.
Watching The World
How can we connect with you beyond mere words?
Stories spark emotions, they can set us on fire.
Great stories like how some 19 year olds dropped out of school to start companies that went on to takeover the world.
Stories like how people built up multi million dollar companies, starting with just $100.
Everyone is looking for stories, not just a rehash of dos and donts of success. Not a rehash of those 21 keys needed to live a successful life.
We all know hardwork and diligence is needed… We know. Seriously, we do know!
What we seek, crave and want to see is stories.
Stories connect us. Stories inspire us. Stories helps us to get the ball rolling.
I think its time to tell more stories, don’t you?
We must never forget why we got to where we are.
We must never forget that it is our customers who put us in business.
We must never forget that the customer and their wallets are the real bosses.
We must never forget the initial days, when we started at ground zero and started signing up customers one after the other.
We must never forget the pride we felt when our customer base started crossing thresholds: 1, 000th customer, 1, 000, 000th customer and the big one: 1, 000, 000, 000th customer!
No matter what happens, we must never allow things go so bad that our customers will have to band up and stage something like “No Banking day” to protest about how unfair we have treated them.
Today has been declared “No banking day” by customers to protest against excessive banking charges and to vent out some of the anger. Yesterday, on Nairaland I found a forum thread uniting people who claimed GTBank had scammed them over the weekend and they want to settle it out in court.
It could have turned all out differently if only they cared a little more.